YBuy, when you can
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It's easy to move to Cell C and keep your number, it doesn't matter whether you're a contract or prepaid customer on your current network.
YBuy, when you can rent.
Device, Mobile, Voice & Data Subscriptions
Frequently Asked Question
What is the process for purchasing a device after my subscription ends?
If you decide that you want to keep and own your device after your subscription term is complete, you can easily do so by paying a one-time fee. To initiate the purchase, simply contact our customer service team or follow the instructions provided in your subscription account.
How long does it take to receive a product after completing verification?
After you have successfully completed the verification process, you can expect to receive your product within 5 days. We strive to ensure prompt delivery and will keep you updated on the shipping status.
What happens if I change my mind about keeping the device after my subscription?
If you initially planned to purchase the device after your subscription but later decide against it, you can opt out by notifying us before your subscription term ends. For specific details on how to cancel the purchase option, please refer to the terms and conditions in your subscription agreement or contact our support team.
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